Frequently Asked Questions

What is SwitcherTechno?

SwitcherTechno is Pakistan’s leading provider of accounting software, POS systems, ERP solutions, and FBR-compliant digital invoicing software. We help businesses streamline operations, manage finances, and stay compliant with government regulations.

Who can use SwitcherTechno software?

Our software is designed for businesses of all sizes in Pakistan – from small shops and restaurants to large retail chains and manufacturing companies. We serve retailers, wholesalers, restaurants, pharmacies, and service-based businesses.

Do you offer a free demo?

Yes! We offer a completely free demo of our software. You can book a demo by clicking the “Book Free Demo” button on our website or by contacting our sales team. Our experts will show you how our software can benefit your business.

What features does your accounting software include?

Our accounting software includes: financial reporting, expense tracking, invoice generation, inventory management, multi-currency support, bank reconciliation, GST/sales tax calculation, FBR digital invoicing integration, and real-time business insights.

Is your software cloud-based or desktop-based?

We offer both options! Our cloud-based solution allows you to access your data from anywhere, while our desktop version provides offline functionality. You can choose based on your business needs.

Can I access the software from my mobile phone?

Yes, our cloud-based software is mobile-responsive and can be accessed from smartphones and tablets through any web browser. We also offer dedicated mobile apps for iOS and Android.

Is your software FBR-compliant?

Absolutely! Our software is fully compliant with FBR’s digital invoicing requirements. We integrate seamlessly with FBR’s e-invoicing system, helping you avoid penalties and stay compliant with Pakistan’s tax regulations.

How does FBR integration work?

Our software automatically generates FBR-compliant invoices and transmits them to the FBR portal in real-time. Every sale is recorded and reported according to FBR requirements, ensuring complete transparency and compliance.

What is the deadline for FBR digital invoicing?

As per FBR’s latest notification (SRO 1852(I)/2025), businesses must integrate digital invoicing by July 1, 2025. Non-compliance can result in penalties up to Rs 1 million. Contact us today to get compliant before the deadline!

How much does your software cost?

Our pricing varies based on your business size, features required, and number of users. We offer flexible packages starting from affordable monthly subscriptions to one-time licensing options. Contact our sales team for a customized quote.

Do you offer any discounts?

Yes! We offer special discounts for annual subscriptions, educational institutions, and bulk licenses. We also run promotional offers – contact us to learn about current deals.

What payment methods do you accept?

We accept bank transfers, online payments, credit/debit cards, and installment plans. We also offer flexible payment terms for enterprise clients.

How long does it take to implement the software?

Implementation typically takes 1-3 days for small businesses and 1-2 weeks for larger organizations. This includes software installation, data migration, staff training, and testing. Our team handles everything to ensure a smooth transition.

Do you provide training?

Yes! We provide comprehensive training for your staff, including on-site training, video tutorials, user manuals, and ongoing support. We ensure your team is confident in using all software features.

What kind of support do you offer?

We offer 24/7 customer support via phone, email, WhatsApp, and live chat. Our technical team is always available to assist with any issues, questions, or software updates.

Can you migrate data from my old system?

Yes, we offer complete data migration services. Our team will safely transfer all your existing data from spreadsheets, old software, or manual records into SwitcherTechno with zero data loss.

Can your software integrate with other systems?

Yes! Our software integrates with popular payment gateways, e-commerce platforms, banking systems, and third-party applications. We also offer custom API integrations for specific business needs.

Do you offer customization?

Absolutely! We understand every business is unique. We offer customization services to tailor the software to your specific workflows, reports, and requirements.

Is my data safe and secure?

Yes, data security is our top priority. We use bank-level encryption, secure cloud servers, regular backups, and multi-factor authentication. Your data is protected 24/7 with the highest security standards.

What happens if I lose internet connection?

Our software has offline mode capabilities. You can continue working during internet outages, and data will automatically sync once connectivity is restored.